Shipping policy
Veltrix Luxury Watches — Shipping Policy
Order Processing
Orders are processed after payment has been confirmed. Processing times may vary depending on product availability and order volume.
Delivery Areas
We deliver to the locations available at checkout. If you are unsure whether we deliver to your area, please contact us before placing your order.
Delivery Times
Estimated delivery times will be communicated at checkout or when your order is confirmed. Delivery times are estimates and may be affected by courier delays, public holidays, weather, or circumstances beyond our control.
Shipping Fees
Applicable delivery charges will be displayed at checkout before payment is completed.
Tracking Your Order
Where tracking is available, tracking information will be provided once your order has been dispatched.
Incorrect Delivery Details
Customers are responsible for providing accurate delivery information. Please contact us promptly if you notice an error in your delivery details.
Damaged or Missing Orders
Please contact us if your parcel arrives damaged or your order appears to be missing. Include your order number and any relevant photographs or delivery information.
Contact Us
For shipping enquiries, please use the contact details provided on the Veltrix Luxury Watches website.
This policy does not limit any rights available to customers under applicable consumer protection law.